The phone system your business actually deserves.

We build secure, no-nonsense communications for teams that can't afford a dropped call – backed by a guarantee no one else dares to make.

12yrs
BUILDING VOIP
99.999%
UPTIME SLA
$1,000
GUARANTEE
LIVE · SWITCHBOARD+ CONSOLE
NM
Nick Martin
Sales · ext. 102
2m 14s
RG
Ring Group · Support
Round-robin · 4 agents
MA
Mo Abdelalim
Voicemail · 0:14
10:42
AR
Auto Attendant
Level 2 menu · busy hour
live

• WHO WE ARE

About Switchboard+

BY THE NUMBERS

Operating since 2012
Active extensions 28K+
Average call latency 38ms
Customer retention 97%
First-response time <90s

We've spent over a decade building communications infrastructure that businesses depend on every minute of every day – with a singular obsession for uptime, security, and the human on the other end of the line.

Founded in 2012, Switchboard+ began with a single belief: that small and mid-sized businesses shouldn't have to choose between enterprise-grade reliability and a bill they can actually understand.

Today we operate sandboxed, single-tenant infrastructure in carrier-neutral data centers across the U.S., serving healthcare practices, law firms, contact centers, and growing teams who'd rather not babysit a phone system.

We pick up our own phones. We answer our own tickets. And we put a thousand dollars on the line every time we sign you up.

We align with OWASP best practices to combat injection and broken access control. For PCI DSS, we employ controls that protect payment card data and uphold confidentiality, integrity, and availability.

SOC II GDPR CCPA HIPAA ALIGNED PCI DSS OWASP

• BUILT SECURE BY DEFAULT

Security & compliance, no asterisks.

Every feature we ship is reviewed against the frameworks that govern our customers – and the threat models that don't sit still.

Industry-Leading Compliance

We meet SOC II, GDPR, and CCPA standards – and continuously adopt new frameworks as they emerge.

Data Ownership & Privacy

Your data stays yours. We never use it outside your permissions and maintain full alignment with your regulations.

Secure Hosting

Sandboxed, single-tenant VPCs isolate your information for maximum protection and regulatory compliance.

Audit Logging

Configurable logs export to your SIEM. Real-time alerts keep monitoring consistent across your stack.

Strict Permissions

Role-based access with immediate revocation. Only authorized individuals see the data they're permitted to.

Robust Encryption

AES-256 at rest, TLS 1.2+ in transit, and strong exfiltration controls keeping information secure.

We guarantee that we will lower your phone bill, or we will write you a $1,000 check for the time you spent.

Join a new era of smart phones.

Contact us to learn more about our services.

Address

63 John Street #3
Kingston, NY 12401

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