INTRODUCING YOU TO OUR SERVICES

Multi-level IVR

The first thing that anyone that dials your number hears. The IVR attendant lists multiple options for the caller to go through and can be nested/multilayered.

Music and messages on hold

Holding music can easily be changed and can even have messages spliced into the hold music as well.

Voicemail with email notifications

As soon as a caller leaves a message, we can have it emailed to the proper users.

Call queues

The first thing that anyone that dials your number hears. The IVR attendant lists multiple options for the caller to go through and can be nested/multilayered.

Faxing

Can keep and use a dedicated fax machine to send faxes like nothing has changed.

Internet Faxing

Send out faxes like it was an email and without a physical fax machine.

Call Park

Put calls into a "parking lot" that any other user can pick up that parked call.

Call RECORDING

Holding music can easily be changed and can even have messages spliced into the hold music as well.

Voicemail with email notifications

As soon as a caller leaves a message, we can have it emailed to the proper users.

Call forwarding

If a user knows they will not be at their desk phone for a while, they can forward calls to their cell phone or any other numbers.

Intercom

One-way calls can be placed and received.

Call monitoring

Allows team leaders, office managers, and supervisors to listen in on an employee's phone calls.

Call logs

See when a call came in, who it is from, how long the call went on, and more!

Call TRANSFER

Transfer calls to other extensions or even other phone numbers.

Cloud-based PBX

The phone system itself that lives on the cloud; Most updates are quick, easy, and unnoticeable.

Employees and extensions

Many extensions and employee’s information can easily be added to their respective extensions.

Visual Voicemail

Users can see their new and old voicemails with time and information on who left the message.

PAGING

A one-way connection that enables you to simultaneously talk on the speakerphone of one or more phones to make announcements.

Inbound Caller ID number and name

Shows a caller’s number and associated name.

Outbound Caller ID

Can set different caller ID numbers for a user, group, or entire system.

User Templates

Phones can be set up based on the needs of the user.

Missed call notificationS

Get an email notification when a caller calls but does not leave a voicemail.

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