The first thing that anyone that dials your number hears. The IVR attendant lists multiple options for the caller to go through and can be nested/multilayered.
Holding music can easily be changed and can even have messages spliced into the hold music as well.
As soon as a caller leaves a message, we can have it emailed to the proper users.
The first thing that anyone that dials your number hears. The IVR attendant lists multiple options for the caller to go through and can be nested/multilayered.
Can keep and use a dedicated fax machine to send faxes like nothing has changed.
Send out faxes like it was an email and without a physical fax machine.
Put calls into a "parking lot" that any other user can pick up that parked call.
Holding music can easily be changed and can even have messages spliced into the hold music as well.
As soon as a caller leaves a message, we can have it emailed to the proper users.
If a user knows they will not be at their desk phone for a while, they can forward calls to their cell phone or any other numbers.
One-way calls can be placed and received.
Allows team leaders, office managers, and supervisors to listen in on an employee's phone calls.
See when a call came in, who it is from, how long the call went on, and more!
Transfer calls to other extensions or even other phone numbers.
The phone system itself that lives on the cloud; Most updates are quick, easy, and unnoticeable.
Many extensions and employee’s information can easily be added to their respective extensions.
Users can see their new and old voicemails with time and information on who left the message.
A one-way connection that enables you to simultaneously talk on the speakerphone of one or more phones to make announcements.
Shows a caller’s number and associated name.
Can set different caller ID numbers for a user, group, or entire system.
Phones can be set up based on the needs of the user.
Get an email notification when a caller calls but does not leave a voicemail.