Route 01
Advanced call management
Call flows that make sense.
Route, identify, forward, and answer with multi-level IVR tools that feel natural to the people using them.
Built for the human part of business
Your phones,
but smarter.
Secure, flexible VoIP for businesses that need every call to arrive clear, routed right, and ready for the next move.
12+
years building VoIP
99.999%
uptime SLA
$1,000
lower-bill guarantee
Route 01 / incoming
Jordan Miller
Inbound customer call
Caller ID verified00:03
Routing context matched00:08
Assigned to billing desk00:11
Signal traceA live signal path, built for the human on the other end.
Built to stay in the conversation
HIPAA-alignedSecure hostingHuman supportFlexible devices
How Switchboard Plus works
Every call, routed with intent.
The best communication systems stay out of the way until the moment they need to make work feel easier.
See all servicesRoute 02
Voice intelligence
Hear more than the words.
AI voice analysis helps teams notice the rhythm, tone, and patterns that shape each customer interaction.
Route 03
Secure faxing
Keep critical documents moving.
Encrypted internet faxing works with today’s workflows while supporting the equipment teams still rely on.
Route health
System signal stable
Call path recordedReady
Recording permission setOn
Follow-up owner taggedReady
Visibility that follows the conversation.
One clear view
Know where the call went. Know what happens next.
From call logs to routing paths and recordings, Switchboard Plus gives teams an operational picture without making them babysit the phone system.
- Flexible call forwarding
- Detailed call paths
- Configurable recording
- Connected teams
Connected by design
Let every call arrive already understood.
Switchboard Plus carries the useful bits through your CRM, ERP, PMS, and EMR—so your team starts with the story, not the search.
CRM / historyERP / accountPMS / availabilityEMR / protected
Station 01
CRM
History ready
Station 02
ERP
Account matched
Station 03
PMS
Availability live
Station 04
EMR
Protected context
Guardrails, not guesses
Built for the sensitive moments.
Secure hosting, practical permissions, and visible controls form the infrastructure behind every route.
- Role-based access
- Secure hosting
- Audit visibility
- Encryption in transit
Start with the route you need