We integrate robust protocols to safeguard sensitive data, maintain reliable emergency support, and comply with regulatory requirements, giving your business the confidence to communicate freely and securely.
Personalized email marketing that puts the customer first, from sign-up to repeat purchase, so you send fewer emails to make more money.
On-site personalization and testing that works within milliseconds. Powered by first-party data and Loomi AI for profitable online growth.
Powerful messaging capabilities to personalize the native app experience for a distraction-free user experience.
At SwitchboardPlus, we securely host your data in a sandboxed, single-tenant environment with dedicated VPCs. Your organization's data is isolated to ensure maximum security and compliance with SOC II and other standards.
Sb+ enforces strict access controls, ensuring that only authorized individuals can access the data they are permitted to see. Any changes to permissions are immediately reflected, ensuring your data remains secure and compliant with the latest standards.
Gain complete visibility into your data usage with SB+'s configurable audit logging system. Export logs to your SIEM for comprehensive monitoring and receive alerts to help maintain compliance with regulations such as GDPR and CCPA.
At Switchboard Plus, we take compliance seriously and uphold the highest standards for data security and privacy. We are proud to be fully HIPAA compliant, ensuring the confidentiality and integrity of sensitive information in regulated industries. This certification demonstrates our commitment to safeguarding your data and maintaining trust.
In addition to HIPAA, Switchboard Plus also complies with AICPA SOC 2 Type II standards, ensuring the security, availability, and confidentiality of our systems through rigorous testing and controls. Our platform is also designed to meet the requirements of GDPR, protecting the privacy of users within the European Union, and CCPA, providing robust data rights for customers in California.
By maintaining these certifications, we reinforce our commitment to delivering a secure, compliant, and trusted communication solution for businesses worldwide.
At Switchboard Plus, we foster a robust security culture because every team member plays a vital role in protecting against potential data breaches. This commitment is embedded in every stage of our operations, from hiring and onboarding to ongoing training and daily practices.
All employees complete comprehensive security training during onboarding, including modules on data privacy, compliance, and best practices for safeguarding sensitive information. Regular updates, workshops, and adherence to strict confidentiality agreements ensure that security remains a top priority across the organization. This unwavering focus reflects our dedication to protecting the privacy and trust of our customers.
We take a proactive approach to maintaining the security and reliability of our systems through continuous monitoring and regular audits. Our team uses advanced tools to monitor for suspicious activity, potential vulnerabilities, or system irregularities 24/7, ensuring any issues are addressed before they impact your operations.
Routine audits are a cornerstone of our security practices, helping us evaluate the effectiveness of our controls and ensuring compliance with the latest regulatory standards. These audits include thorough reviews of system configurations, access controls, and data handling processes, providing transparency and accountability in how we protect your information.
By combining real-time monitoring with comprehensive audits, we stay one step ahead of potential threats and maintain the trust and safety you expect from your communication platform.
CGCG is among the pioneering organizations to fully comply with the ISO 27001 standard, which sets the benchmark for establishing, implementing, and maintaining a secure and compliant environment. Our commitment to ISO standards ensures that we meet the highest levels of data security and risk management.
We guarantee that we will lower your phone bill, or we will write you a $1,000 check for the time you spent.