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Music and messages on hold

Holding music can easily be changed and can even have messages spliced into the hold music as well.

Multi-level IVR

The first thing anyone who dials your number hears. The IVR attendant lists multiple options for the caller to go through and can be nested/multilayered.

Indentify callers in

Shows a caller’s number and associated name. Can set different caller ID numbers for a user, group, or entire system.

Call queues

Linking callers to a group of agents with a specific specialization, such as sales or service.

Call Park

Put calls into a “parking lot” that any other user can pick up that parked call.

845-444-8273

63 John Street #3
Kingston, NY 12401

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